Friday, November 1, 2013: Usability Tools and Techniques
As part of World Usability Week, Firecat Studio brings a Human Factors expert to share insights about creating websites, mobile apps, and other interfaces that are easy and intuitive to use. We'll participate in an actual usability study as part of the session, and review case studies of projects that used emerging usability tools to optimize websites and other interfaces for users.
About the Session
With usability and user-centered design techniques, we can optimize the user experience for tasks where user goals and business value meet. Usability and research expert Dr. Gail Tomiak will explain what usability is and is not, and explain the insights and information a usability study can provide. She'll also describe ways to measure both the difficulties users have with an interface and the business value of improving that experience. As part of this lunch workshop session, we'll:
- Learn what questions and issues usability techniques can uncover and measure.
- Discuss ways of keeping usability tests neutral.
- Share stories about usability activities; when they're most helpful, how they can go wrong, and advice for building support for including usability practices in projects and programs.
- We'll also stage an actual usability test, so participants can get a sense of how the tests work, what they reveal, and how design teams use the information.
About Our Presenter, Dr. Gail Tomiak
Gail Tomiak is Director of Research at a large financial services company and Adjunct Professor in Engineering at St. Mary's University, where she teaches Human Factors Engineering. The applied research program and projects Gail's team identifies insights and suggests improvements that help make award-winning web presence, mobile, mobile apps, social apps, and other interfaces that are some of the best customer experiences in the financial services industry. .
Who does she work with? Business owners who are ready to change, confront their fears, work less and make more money.
Friday, November 1, 2013
Coworking (open house) 10:30 am - 3:30 pm
Lunch workshop Noon - 1:30 pm
Firecat Studio 918 Nolan #104, San Antonio, TX 78202
You're welcome to come get some work done anytime between 10:30 am and 3:30 pm, just like working from a coffee shop but with cooler people and free coffee. Yes, you are welcome to invite others, but there's limited space, so please make sure your friends register!
Next Month: DIY E-Commerce
Firecat First Friday, December 6, 2013, noon - 1:30 (don't forget Firecat Studio is open for your coworking pleasure and mind expansion 10:30 am - 3:30 pm)
Block out noon - 1:30 pm on each first Friday of the month - make lunch plans with Firecat coworkers and your own brain. And yes - please feel free to suggest upcoming brown bag topics and presenters. Thanks!