Friday, November 7, 2014: Usability Tools and Techniques
As part of World Usability Day, Firecat Studio brings Human Factors expert Gail Tomiak back to conduct an actual usability study. We'll review usability techniques such as "think aloud" protocol, gathering the questions that usability studies should answer, and tools to conduct usability studies both in lab, onsite and remote via web.
About the Session
Usability and research expert Dr. Gail Tomiak will explain what usability is and is not, and explain the insights and information a usability study can provide. She'll also describe ways to measure both the difficulties users have with an interface and the business value of improving that experience. As part of this lunch workshop session, we'll:
- Learn what questions and issues usability techniques can uncover and measure.
- Discuss ways of keeping usability tests neutral.
- Share stories about usability activities; when they're most helpful, how they can go wrong, and advice for building support for including usability practices in projects and programs.
- We'll also stage an actual usability test, so participants can get a sense of how the tests work, what they reveal, and how design teams use the information.
About Our Presenter, Dr. Gail Tomiak
Gail Tomiak is Director of Research at a large financial services company and Adjunct Professor in Engineering at St. Mary's University, where she teaches Human Factors Engineering. The applied research program and projects Gail's team identifies insights and suggests improvements that help make award-winning web presence, mobile, mobile apps, social apps, and other interfaces that are some of the best customer experiences in the financial services industry.
Who does she work with? Business owners who are ready to change, confront their fears, work less and make more money.
Friday, November 7, 2014, Noon - 1:30 pm
The San Antonio Orthopaedic Group - Hinchey Conference Room
400 Concord Plaza, #300, San Antonio, TX 78216
The Orthopaedic Institute is near Highway 281 and Jones Maltsberger, across the highway from The Quarry. The entrance faces Jones Maltsberger; look for the Whataburger sign nearby.
Yes, you are welcome to invite others, but there's limited space, so please make sure your friends register!
Next Month: Dive Into HootSuite
Firecat First Friday, December 5, 2014, noon - 1:30. Hootsuite Ambassador Scott Croom will show what this freemium social media management tool can do.
Block out noon - 1:30 pm on each first Friday of the month - make lunch plans with Firecat coworkers and your own bra in. And yes - please feel free to suggest upcoming brown bag topics and presenters. Thanks!